The Skin Sensitivity Conversation: What to Tell Your Groomer Before an Appointment

Jacob Munro • October 26, 2026

Dogs can experience skin sensitivities for many reasons, and pet parents are often the first to notice changes such as increased scratching, redness, or paw-licking. If your dog has known allergies, sensitive skin, or a history of reactions to grooming products, sharing that information before their appointment is important.


At Paws in the Bath (PITB), we believe a comfortable grooming experience starts with good communication. Understanding your dog's individual needs, including any advice or recommendations from your veterinarian, helps our groomers select appropriate products and adjust the grooming experience where needed.


How Sharing Information Helps Prepare for Your Dog's Visit

The more relevant information your groomer has, the better they can prepare for your dog's visit and tailor the session for their comfort:


  • Known Allergies or Skin Sensitivities: Share any allergies, diagnosed conditions, or product sensitivities identified by your veterinarian, including specific ingredients or products your dog should avoid.
  • Previous Grooming Reactions: Let us know if your dog has experienced itching, redness, or discomfort following a previous grooming appointment, particularly if your veterinarian has provided guidance.
  • Veterinary Recommendations: If your veterinarian has recommended a particular shampoo, bathing routine, or handling precaution, please share those instructions before the appointment.
  • Areas Requiring Extra Care: Tell your groomer about any areas that are particularly sensitive to touch, tender, or require extra gentle handling during washing, drying, or brushing.


Choosing the Right Products for Your Dog

At Paws in the Bath, we use high-quality professional grooming products as part of our everyday services, including SOOS, a Canadian pet care brand whose shampoos are formulated with Dead Sea minerals and natural ingredients to gently cleanse and care for your dog's skin and coat.


We also offer a range of specialty shampoos and treatments from SOOS and other professional brands to support individual skin and coat needs. Based on the information you share, including any veterinary recommendations, your groomer can discuss appropriate options and any additional treatments before the groom begins.


Personalized Care Starts With Communication

Every dog is different, and information shared during check-in helps our groomers adapt their approach. Depending on your dog's needs, this may include selecting an appropriate shampoo, adjusting water temperature or drying techniques, or taking extra care around sensitive areas.


Our groomers are here to listen, follow relevant care instructions and provide a comfortable grooming experience. The identification, diagnosis and treatment of allergies or skin conditions remain the responsibility of your veterinarian.


Before Your Next Groom

Does your dog have known skin sensitivities, allergies or specific care instructions from your veterinarian? Please share these with us when booking or at check-in so we're prepared for your dog's visit.


Maintaining a regular grooming routine, typically every 4–6 weeks depending on your dog's coat and individual needs, can help keep their skin and coat clean and comfortable. Our online booking system makes it easy to schedule your next visit and stay on top of your dog's grooming routine.


Book your next appointment at one of our nine GTA locations:  The Beaches (Toronto), Sherbourne (Toronto), Leslieville (Toronto), Aurora, Bradford, Keswick, Newmarket, King City, and Rouge Park.


FAQs


Q: What should I tell my groomer if my dog has sensitive skin or allergies?


A: Share any known allergies, diagnosed skin conditions, product sensitivities or previous reactions to grooming. If your veterinarian has recommended specific products or care instructions, please provide those details before your dog's appointment.


Q: Can my groomer recommend a shampoo for my dog's sensitive skin?


A: Your groomer can discuss the everyday and specialty grooming products available at Paws in the Bath, including SOOS and other professional brands, based on the information you provide. If your dog has a medical skin condition or suspected allergy, product choices should follow your veterinarian's recommendations.


Q: What if my dog has experienced itching or redness after a previous groom?


A: Please let your groomer know before the appointment, including any advice you've received from your veterinarian. This information helps us review the products used and discuss whether adjustments to the grooming process may be appropriate.


Q: Can grooming be adjusted for a dog with known skin sensitivities?


A: Yes. Depending on your dog's individual needs and any veterinary instructions, your groomer may be able to adjust product selection, water temperature, drying techniques or handling to help keep your dog comfortable throughout the appointment.

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